Rena
Wedding: 11/13/11
My dress and alterations turned out great. They have a huge selection of dresses but they are VERY overpriced on their accessories and alterations. Their customer service isn't great. I showed up for my third fitting appointment and Suzanne was still in the back working on my alterations from two weeks prior which resulted in me having to wait there for 40 minutes for her to finish. I made an appointment to pick up my dress 5 days prior to my wedding and when I showed up was when they informed me that the dress needed to be stored out of the bag and hanging high enough to where the train of the dress could hang down to the ground. I don't have anywhere like that to store the dress at my house so I had to leave Suzanne's and make alternate plans to have someone else pick up my dress the day before the wedding because I live an hour away. So no, I wouldn't recommend them to a friend.
Megan
Wedding: 11/12/11
Sweet, wonderful, patient girls who helped me pick out the prettiest dress! Suzanne herself did 3 fittings before she let me make it home so we both knew it would be amazing. Support your local small businesses!
Morgan
Wedding: 11/6/11
The employees were always so nice & helpful. Suzanne was sweet & did a great job altering my dress. I loved that she does all the altering! I loved my dress too. I had NO issues with anything or anyone. I definitely recommend Suzanne's Bridal Boutique to anyone!
Caitlin
Wedding: 10/28/11
When I walked into Suzanne's I had no clue what style I wanted, what shape, or even what color of wedding dress I wanted. The staff helped me find the perfect dress. All the staff there is so friendly and helpful. And Suzanne is a WOOT! She is so funny and wonderful. I am going to recommend this place to everyone. Thanks for making me look like a princess :)
Jessica
Wedding: 10/21/11
I found Suzanne's Bridal on a wedding salon search for Kitty Chen vendors in AZ (I was in search of the Daisy!); I feel that I am EXTREMELY fortunate to have found Suzanne's Bridal within my search! Suzanne has a wonderful dress selection at very affordable prices. The staff at the salon are friendly, helpful, and patient and are willing to work with you at every level. Suzanne herself is very sweet. She customized my dress to make it exactly what I wanted and asked for, and she remained patient with me even after my buying a new slip required her to let out my skirt (after having perfectly hemmed my dress prior to my purchase!). If you are in search of a quality salon with good help, a great owner, an amazing seamstress, and affordable gowns, Suzanne's Bridal is the bridal salon you're searching for!
rwinter27
Wedding: 10/21/11
Brides ... your in great hands with Suzanne and her entire staff! While the store is not a super trendy place with lots of fancy surroundings ... you do get 100% devoted attention! From the moment I stepped in, to my alterations, and everything in between .. the staff at Suzannes was amazing!!!
Ben
Wedding: 9/24/11
My wife was very happy with the quality of service provide by Suzanne and her assistants. She gave my wife all the time she wanted whenever trying on new dresses and at all of her fittings. She was able to accommodate my wife on late notice changes for her scheduled fittings. My wife loved her dress and has already recommended Suzanne's to several of her friends.
Katy and Dana
Wedding: 9/10/11
Suzanne's was EXCELLENT!! All the girls are super helpful there. My experience was great there and I would highly recommend going there for your gown and accessory needs. :)
Alison
Wedding: 9/10/11
The dress purchase was great and the overall selection was very impressive. The alterations were a horrible experience. I had a very simple chiffon gown and was told that I needed 3 fittings. The dress was still being altered at each fitting and each appointment started 20-30 minutes late and was not complete by the final fitting. When I picked the dress up, the final details were still not correct and I had my mother fix it for me. I would not recommend alterations at Suzanne's, period. I was advised to order my dress a bit too big, which would have been fine, but the alterations were a big disappointment. I think the store needs additional staff for alterations so they can be done on time and with more attention to detail as the shop owner also does all of the alterations. I would recommend this store for dress selection but look elsewhere for alterations if you want a quality job and don't want to waste time waiting at appointments.
Jessica Henley
Wedding: 9/10/11
I absolutely cannot say enough about Suzanne's to do justice to how thankful I am that I chose her as my bridal boutique!!! I purchased my wedding dress, bridesmaid dresses, and mother of the bride dresses through her and the staff was extremely helpful, knowledgeable, and professional. As with any wedding, there were a few last minute problems with my wedding party and she was very laid back and accomidating throughout it all. I have recommended her shop to every bride I have met in the past year and I will definitely continue to do so! I received sooo many compliments on my dress and never want to take it off! Thank you thank you thank you for making my day so much easier and stress free!
Rachel
Wedding: 9/5/11
I got my dress here. I opted for a plain dress that I could alter by adding beading and buttons down the back. It turned out perfectly. I think people watch too much tv and expect all bridal salons to be like Kleinfeild. I think the focus should be on finding an amazing dress for a great price and having an amazing seamstress make it fit and flatter your body perfectly. You will never see Suzanne lounging around. Every time I'm there she is in the back maticulously working on dresses. There's a reason she is so busy. And that is because her dresses are BEAUTIFUL! It took me a few tries to find my dress. Each time I was allowed to run through every rack and dress on my own WHICH i prefer! I think no one knows you like yourself, but i was grateful to her staff for helping me in my final decision as I had no family here in AZ to help me ( they are all in NY) My mother did not see my dress until the day of my wedding. She LOVED IT! I do wish more recepetion dresses were offered but having been to 13 plus stores I realized no one is really carrying them, but I did truly love my gown! Thank you for making me look beautiful!
ashley
Wedding: 8/6/11
I went during a week day to try on dresses ... There was only one other bride in the store and the staff was less than helpful. I went there to try on a specific dress ... made an appointment and upon arrival was told they did not have that dress! After searching other dresses they did find the dress. I decided to purchase my dress from them ... BIG mistake. I had to keep going back for fitting cause they measured wrong :( ... I was even called right before one fitting to see if I could come an hour later cause she was still not done! I live an hour away!! At my "final" fitting the boning (I believe thats the name) was sticking out under my arm and she had adjust it again! After 5 dress fittings ... I was still not completly happy with my dress. Some of my pictures still show the mistakes!!! :(
Jen
Wedding: 7/7/11
Suzanne’s Bridal Boutique is an amazing place to purchase a bridal gown. I cannot tell you how pleased I was with the customization of my dress. All the girls at Suzanne’s bridal are kind and helpful. They truly like helping brides. Best of all is Suzanne! She put straps on my strapless dress that looked beautiful and made me feel comfortable. I had numerous fittings, but was only charged once. Her pricing is very fair, and she will do whatever it takes to make you feel beautiful and comfortable. I went to four other bridal stores before I found Suzanne, but I am so thankful I found her. She is very gifted at what she does, and I would recommend her store to any bride. You will not be disappointed.
Tawny
Wedding: 5/21/11
This is the only bridal shop where I felt I was genuinly helped. They listened to my needs, what I want, and what my price range is, and make recommendations. At no point do I feel pressure to buy anything. Their prices is pretty decent. I recommend any bride to stop by Suzanne's Bridal and look around.
Christy
Wedding: 5/14/11
Love, Love, Love this place and more importantly my dress!! Out of four dress shops, this was the last one we went to and I found my dress!! the lady I worked with was so patient and wonderful, made me feel so comfortable while trying on dresses and I never felt rushed! The staff at the desk are great and Suzanne is wonderful and so talented!! Best place to find a dress, they have a great selection and great prices! Can't say enough!!
Sarah
Wedding: 4/3/11
I just loved Suzanne's Bridal. It was the only bridal store I felt genuinely helped. They really listened to my needs and suggested dresses that fit me so well. I felt very welcome and not overwhelmed (like I had at other salons). The selection is really great, and each visit there throughout the wedding planning process was a positive one.When I first walked into the store, it was to try on a specific dress I was told they had. It turned out, they had just sold it and could not try it on. I was a bit devastated at first, but Katie (the lady who helped me) was very eager and sweet, and made similar and also different dress suggestions for me to try on. The people there aren't on commission, so I really was encouraged and felt supported. I found my wedding dress that day, and was so happy I had followed her advice and suggestions.
Rebecca
Wedding: 3/26/11
I feel that Suzanne's was exactly the type of bridal boutique that I was looking for. I like to be able to peruse for myself, and only want to be doted on when I ask for it. That is exactly what Suzanne's provided for me. They did not pressure me into dresses that were out of my price range, but Suzanne also gave me honest feedback when she felt it. I ended up buying a dress off the rack, and had about 5 subsequent fitting appointments. The girls always respected me and made me feel good about myself. For a small, independently run boutique- I had such a great experience.
kcrisman
Wedding: 3/25/11
i loved my dress and hated the store. the owner is rude and snotty and treats you like you don't matter. my fittings were canceled last minute because she was "too busy that day" my hem wasn't straight and they werent very supportive. i wish i had gone somewhere else. not very professional.
kimh
Wedding: 3/25/11
I *so* wish I could just rave about this place because they did pull through for me in the end, but my initial experience with them was not so great. I had a very short engagement and made that very clear when selecting my dress. I was informed that placing the order right away was crucial to getting the dress on time, so in a rush, I purchased my gown (which I LOVED) but my mom wasn't able to make it down there just yet. I was told I could come back any time and try it on for her and I did. I was supposed to receive some sort of confirmation once my order was placed about the actual arrival date of the gown, and nearly a week went by without word when I grew suspicious. I called several times, was told they'd investigate, phone calls were never returned, and I started getting nervous. It turns out, the order wasn't placed for almost 2 weeks after I purchased the gown, something crucial to my having a dress on my wedding day, but I was assured it would still arrive in plenty of time to get altered. And it did, but it left a sour taste in my mouth and meant that I was calling the shop every few weeks because I didn't quite trust the process. There was another delay in getting the dress actually in the shop from the manufacturer, but it seemed if Suzanne got involved, issues were solved right away. Other that this initial experience, my dress was beautiful and the alterations done on it were amazing for the price. I had 3 rounds of alterations done in a matter of a few weeks. Definitely had the most interesting selection of dresses out of any other place I visited as well.
Tara
Wedding: 3/19/11
Suzanne's was wonderful and very helpful. One time I had to reschedule a fitting because my dress was not ready, but I had plenty of time so it was not a problem. Other than that my whole experience at the shop was pleasant and easy.